Genius Technical Consultant

Planit Canada Creates Dream Jobs
Our motto is Be Awesome and we live it everyday. What does that mean for our staff? It means working from home and having a flexible schedule.  It means traveling throughout Canada and working with some of the most innovative woodshops and up-to-the-minute technology.  It even means unlimited paid vacation time.  For our next genius tech consultant, it means skipping the low-level assembly-line jobs and propelling their career right into to the future of the woodworking industry.
 
Planit Canada Inc. is a leading distributer of software products servicing the woodworking industry, serving a variety of businesses throughout Canada. To get an idea of who we are and what we do, visit our facebook page and our website.
 

Reporting to the President, the technical consultant will be responsible for the following:

Responsibilities
• Work in a team with the other genius techs
• Troubleshoot software install issues
• Train customers on the various software
• Troubleshoot software bugs and customer questions
• Demonstrate online and/or in person the software to showcase it at it’s best
• Travel to customer sites for onsite training and implementation including connecting to CNC machines
• Continuously learn new versions of the software
• Document meticulously in our CRM system
• Create software packages for our customers to import
• Work from home or Hudson, QC office
• Participate in industry trade shows, and interact with a National team of professionals
 
Qualifications
• Have a positive attitude that contributes to making Planit Canada Inc. awesome.
• Amazing social and customer service skills
• Excellent communication skills in English (written and spoken) (French an asset, but not mandatory)
• Strong troubleshooting abilities
• Must be very organized, trustworthy, and be able to meet deadlines
• Professional phone manner
• Must have a valid driver’s license and be able to travel occasionally for special events and customer site visits primarily within Canada
 
Why Join?
The Organization. Industry leader continuously working to be more awesome with strong family values.
The Role. Opportunity to excel in a great industry.
The People. Dynamic and forward thinking team of professionals who truly enjoy what they do.
 
If This Dream Job is for You
The president of our company, Peter Mate, would like to hear from you directly.  He doesn’t need your CV, he wants to know who you are and why you want to work for Planit Canada.  Please email peterm@planitcanada.ca or share this with someone who could be right for the opportunity.