Cabinet Vision - Genius Technical Consultant

Planit Canada Inc. is a leading distributer of software products servicing the woodworking industry, serving a variety of businesses throughout Canada. Their products offer "right-sized” solutions; meeting the needs of the markets they serve. Reporting to the President, the technical consultant will be responsible for the following:

The Role

• Work in a team with the other genius techs • Troubleshoot software install issues • Train customers on the various software • Troubleshoot software bugs and customer questions • Demonstrate online and/or in person the software to showcase it at it’s best • Travel to customer sites for onsite training and implementation including connecting to CNC machines • Continuously learn new versions of the software • Document meticulously in our CRM system • Create software packages for our customers to import • Work from home or Hudson, QC office • Participate in industry trade shows, and interact with a National team of professionals

The Applicant

• Have a positive attitude that contributes to making Planit Canada Inc. awesome. • Amazing social and customer service skills • Excellent communication skills in French and English (written and spoken) • Strong troubleshooting abilities • Must be very organized, trustworthy, and be able to meet deadlines • Professional phone manner • Must have a valid driver’s license and be able to travel occasionally for special events and customer site visits primarily within Canada

We would love to hear from you

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