Cabinet Vision - Genius Technical Consultant
Planit Canada Inc. is a leading distributer of software products servicing the woodworking industry, serving a variety of businesses throughout Canada. Their products offer "right-sized” solutions; meeting the needs of the markets they serve. Reporting to the President, the technical consultant will be responsible for the following:
• Work in a team with the other genius techs • Troubleshoot software install issues • Train customers on the various software • Troubleshoot software bugs and customer questions • Demonstrate online and/or in person the software to showcase it at it’s best • Travel to customer sites for onsite training and implementation including connecting to CNC machines • Continuously learn new versions of the software • Document meticulously in our CRM system • Create software packages for our customers to import • Work from home or Hudson, QC office • Participate in industry trade shows, and interact with a National team of professionals
• Have a positive attitude that contributes to making Planit Canada Inc. awesome. • Amazing social and customer service skills • Excellent communication skills in French and English (written and spoken) • Strong troubleshooting abilities • Must be very organized, trustworthy, and be able to meet deadlines • Professional phone manner • Must have a valid driver’s license and be able to travel occasionally for special events and customer site visits primarily within Canada
We would love to hear from you
Your Next Steps Email your resume to firstname.lastname@example.org.