Technical Support (only)

For our existing customers who are using AC, CB, CW or CV and do not wish to upgrade their old version.

Cost:  Call us for a quote at 888-824-1474 ext. 713.

Includes:

  • Phone Technical support Monday to Friday 8:00am EST to 4:30pm Pacific Time;  
  • Remote Diagnostic Service (Broadband internet access required);   
  • Unlimited maintenance, build updates on demand;  
  • E-support (including forum access, online downloads…);   
  • News Letter w/ Tips & Tricks + link for packages to download.

 

NEED HELP?

For Ultimate Maintenance Plan subscribers and Lifetime Cabnetware customers:
Click here to send us an email
or
Call us at 888-824-1474.

For Essential Maintenance Plan customers:
Please use the esupport forums to search for answers or post questions.

For General inquiries:
Click here to send us an email.
or
Call us at 888-824-1474.

 

TECHNICAL SUPPORT ROLE

The role of Technical Support is to help our customer’s with re-installation issues, software configuration and the troubleshooting of their Planit Canada software by a trained Planit Canada Customer Service Support Technician.

This can be done by telephone, email, fax, or eSupport.

 

JOIN A MEETING

Enter your 6-digit code:


or

 

Policies

Click on a link to download:

- Maintenance Plans Policies

- Technical Support Policies

 

 

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About Planit

Planit is a leading developer of software products servicing the woodworking, stone, and metal fabrication industries. As the world's largest provider of CAM software, Planit's brand portfolio includes Alphacam, Cabinet Vision, Cabnetware, Edgecam, Jobshop, Jobsite Companion, MCS, Radan, and S2M Center.