Ultimate Maintenance Plan

For our customers who wish to upgrade their version of CB, CW, CV.*

For information: call us for a quote at 888-824-1474 ext. 0.

Includes:

  • All new versions & build updates for next 12 months following your purchase;        
  • Unlimited access to the Planit moderated eSupport website for the next 12 months following your membership;        
  • After a new software release, Information (videos and documents) explaining the new features will be published;        
  • Preferential Price for any seminar;        
  • Key Reburn(Coverage includes; Broken, Faulty and /or Upgrading to USB from parallel Only);        
  • News Letter automatically  sent out every three months including  Planit Canada News and Tips & Tricks to help you with your software. 
  • Preferential Price for  online session  (10% Off regular pricing);   
  • Phone and email Technical support (refer to "Maintenance Plan Policy" document - sent with order acknowledgement);        
    Planit Canada Standard setup packages;        
    Annual Audit of your actual software set up by a qualified technical consultant (Maximum allotted time is 2 hours per year).          
    2 hours of online session that can be used for training, modifications, UCS, reports or Installation of new builds and/or Updates.  


Note, unused services (audit or online sessions) cannot be carried forward past the anniversary date of the maintenance plan. 

* Requires you to be on the current version released from Planit.

NEED HELP?

For Ultimate Maintenance Plan subscribers and Lifetime Cabnetware customers:
Click here to send us an email
or
Call us at 888-824-1474.

For Essential Maintenance Plan customers:
Please use the esupport forums to search for answers or post questions.

For General inquiries:
Click here to send us an email.
or
Call us at 888-824-1474.

 

TECHNICAL SUPPORT ROLE

The role of Technical Support is to help our customer’s with re-installation issues, software configuration and the troubleshooting of their Planit Canada software by a trained Planit Canada Customer Service Support Technician.

This can be done by telephone, email, fax, or eSupport.

 

JOIN A MEETING

Enter your 6-digit code:


or

 

Policies

Click on a link to download:

- Maintenance Plans Policies

- Technical Support Policies

 

 

About Planit

Planit is a leading developer of software products servicing the woodworking, stone, and metal fabrication industries. As the world's largest provider of CAM software, Planit's brand portfolio includes Alphacam, Cabinet Vision, Cabnetware, Edgecam, Javelin, Jobsite Companion, MCS, Radan, and S2M Center.